EFFECTIVE DATE: 1st February 2022

1.0 INTRODUCTION

Fancy Flush (“Us”, “We”, or “Our”) operates the fancyflush.co.uk website (the “Service”).

We are committed to protecting your personal information and your right to privacy. This page informs the individual (“You”, “Your”) accessing or using the Service of our policy regarding the collection, use and disclosure of personal information when you use Our Service. If you have any questions or concerns about this Privacy Policy or our practices with regards to your personal information, please contact us at info@fancyflush.co.uk.

2.0 PURPOSE

The purpose of this privacy policy is to inform You of the following:

  • WHAT DATA WE COLLECT;
  • HOW WE USE YOUR DATA; 
  • WHO HAS ACCESS TO YOUR DATA; 
  • RETENTION OF YOUR DATA;
  • HOW DO WE KEEP YOUR DATA SAFE;
  • YOUR RGHTS; 
  • USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES;
  • CHILDREN’S PRIVACY;
  • CHANGES TO THIS PRIVACY POLICY

3.0 WHAT DATA DO WE COLLECT

If You use Our Service, we collect personal information that You voluntarily provide to Us when You express an interest in obtaining information about Us or our services through the Service or otherwise when You contact Us for example via the enquiry form. Personal information may include, but is not limited to, your name, phone number, email address, postal address (“Personal Information”).  All Personal Information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such Personal Information by contacting Us at info@fancyflush.co.uk.

4.0 HOW WE USE YOUR DATA

We may use your Personal Information for the following purposes: 

  • To contact You and/or manage Your requests: we will use your contact information to answer Your queries and to provide the necessary customer support. 
  • To perform and execute a contract: we’ll use the details You provide to Us to process any orders for the products, items or services You have purchased or any other contract with Us through the Service. 
  • To provide and maintain Our Service: including to monitor the usage of Our Service
  • Marketing Purposes: We may send You emails and messages about new features, products and services, and content. You will always be able to unsubscribe from these by emailing Us at info@fancyflush.co.uk.. 
  • For business transfers: We may use Your data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Us about our Service users is among the assets transferred.
  • For other purposes: such as data analysis, identifying usage trends and to evaluate and improve our Service, products, services, marketing and your experience.

5.0 WHO HAS ACCESS TO YOUR DATA 

We only share and disclose your information with the following third parties: 

  • Web and Mobile Analytics
  • Google Analytics

We may disclose Your Personal Information to any members of our organisation who reasonably needs access to Your Personal Information to achieve the purpose set out in this Privacy Policy. We will not sell or share your Personal Information with other third parties, except in the following cases;

  • With Service Providers;
  • With business partners;
  • If the law requires it;
  • If it is required for any legal proceeding;
  • To prove or protect our legal rights; and
  • To Buyers or potential buyers of the company in the event that we seek to sell the company. 

If We have processed your data based on Your consent and You wish to revoke Your consent, please contact us info@fancyflush.co.uk.  

6.0 RENTENTIN OF YOUR DATA

We will retain Your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Information to the extent necessary to comply with our legal obligations. At the end of that period your data will be either deleted completely or anonymised.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

7.0 HOW DO WE KEEP YOUR DATA SAFE

The security of Your Personal Information is important to Us and We will take all steps reasonably necessary to ensure that Your Personal Information is treated securely and in accordance with this Privacy Policy. However, no method of transmission over the internet, or method of electronic storage is 100% secure. We cannot guarantee its absolute security.

8.0 YOUR RIGHTS

We respect the confidentiality of Your Personal Information. In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the following rights: 

  • Right to be informed;
  • Right of access;
  • Right to modification;
  • Right to erasure;
  • Right to restrict processing;
  • Right to data portability; and
  • Right to object. 

We will consider and act upon any request in accordance with applicable data protection laws. If we are relying on your consent to process Your Personal Information, You have the right to withdraw Your consent at any time.

Our Service may contain links to other sites that are not operated by Us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

9.0  USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

We use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie”. Cookies are small pieces of information sent by an organisation to your computer or device and stored on your computer or device to allow a website to recognise you when you visit. They help Us collect statistical data about your browsing actions and patterns but should not contain personal Information (other than the cookie itself, which is defined as personal data under GDPR). You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. 

  • There are four types of cookies: 
    • Strictly Necessary Cookies – These are essential to make a website work and provide features you’ve asked for. Generally, these are used to provide shopping baskets and similar. Without these cookies the website may not work as intended.
    • Performance Cookies – These collect anonymous information about users for the purposes of tracking the performance of a website. Common uses include well-known analytics tools such as Google Analytics.
    • Targeting Cookies – These are similar to performance cookies. However, they are used to track users’ behaviour and that information is then used on a “per user” basis to advertise products/services on the basis of the behavioural information collected.
    • Functionality Cookies – These are used to remember automatically the choices that users have made in order to improve their experience on the website; for example, selecting desired layout or language.

Functional Cookies

This website will:

  • track the pages you visits via Google Analytics.

We only share information with the following third parties: Google Analytics


Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Targeting Cookies

This website will allow you to share pages with social networks such as Facebook and Instagram (if available)

10.0 CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from child under 13. If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.

11.0 CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.